My book 2TB is not powering up

I got a my book external drive and it is not powering it up. I plugged it in and it is not doing anything…I tried in different plugs around the house and it is not doing anything (it seems like there is a light on inside the unit) but it is not loading anything…Any suggestions? The instructions are not very helpful either. Thanks

Hi, did you try changing the USB cable?, the LED in the front of the drive should only turn on when it has a connection to the computer.