Hi
My 1Tb My book essential 2.0 hard drive failed smart test.
The reallocated sector count is shown ID:1, Value:42, Threshold:140, Worst:42, Warranty:1.
I would appreciate if you can let me know how can this problem be solved.
Thanks
Hi!
I have the same problem. The only difference is that I have 1TB external hard drive. The common problem that we have is the Smart status/test is showing “FAIL”
I just posted my issue and should you receive an information, please let me know. My email address is red.aragona@gmail.com
If every that I’ll be getting any informaiton about this, I’ll look up this post and have you informed as well.
anurag, it is advisable to replace the drive. Backup the data on the drive and then do a RMA.
To Contact WD for Technical Support
http://support.wdc.com/contact/index.asp?lang=en
Your drive probably has a few thousand bad sectors. Backup your data and replace the HD.
Try a comprehensive SMART diagnostic tool. Look for reallocated, pending, or uncorrectable sectors.
HD Sentinel (DOS / Windows / Linux):
http://www.hdsentinel.com/
HDDScan for Windows:
http://hddscan.com/
See this article for SMART info:
http://en.wikipedia.org/wiki/S.M.A.R.T.
Or that…
