My 3TB Mybook external drive wont save new files

It lets me have access to download what I have saved on it, but will not let me save anything else on it. HELP

Hi,

Can you provide some more detail.

Any error messages?

How do the access the drive; WD Backup? WD Smartware? Something else?

What computer and Operating System.

Cliff

I have a similar problem with a My Book 10 Tb WDBBGB0100HBK. It has worked well for 3 months but has stopped allowing me to save files on the drive - error message “You can’t save here. Please choose another location”. This first occurred when I was doing a routine manual back up of several libraries on the PC… I can still access files already saved. The WD utilities app suggests I download a new/different driver from Paragon Software. I’m still on Windows 7, about to set to work a new PC but I wish to have all files backed up before I make the change. Any useful advice will be gratefully received!

I’ve run the three programs in WD Drive Utilities: Run Drive Status Check, Run Quick Drive Test and Run Complete Drive Test. The drive passes all 3 tests. But it still won’t let me save to the WD drive.