My 2TB Portable Disk WD doesn't start

I have a problem with my portable HDD 2TB, sending the status of CrystalDiskInfo:


CrystalDiskInfo 6.0.1 © 2008-2013 hiyohiyo
Crystal Dew World : http://crystalmark.info/

OS : Windows 7 Home Premium SP1 [6.1 Build 7601] (x64)
Date : 2013/12/12 17:01:08

– Controller Map ----------------------------------------------------------

  • Intel® Mobile Express Chipset SATA AHCI Controller [ATA]
  • ATA ST95005620AS SCSI Disk Device
  • ATA ST95005620AS SCSI Disk Device
  • MAT**bleep**A BD-MLT UJ240AFW SCSI CdRom Device

– Disk List ---------------------------------------------------------------
(1) ST95005620AS : 500,1 GB [0/0/0, pd1] - st
(2) ST95005620AS : 500,1 GB [1/0/0, pd1] - st
(3) WDC WD20EARS-00MVWB0 : 2000,3 GB [2/X/X, sa2] (V=1058, P=1021) - wd


(3) WDC WD20EARS-00MVWB0

Enclosure : WD Ext HDD 1021 USB Device (V=1058, P=1021, sa2) - wd
Model : WDC WD20EARS-00MVWB0
Firmware : 51.0AB51
Serial Number : [Deleted]
Disk Size : 2000,3 GB (8,4/137,4/2000,3/2000,3)
Buffer Size : Unknown
Queue Depth : 32

of Sectors : 3907029168

Rotation Rate : Unknown
Interface : USB (Serial ATA)
Major Version : ATA8-ACS
Minor Version : ----
Transfer Mode : ---- | SATA/300
Power On Hours : 441 hours
Power On Count : 420 count
Temparature : 39 C (102 F)
Health Status : Bad
Features : S.M.A.R.T., AAM, 48bit LBA, NCQ
APM Level : ----
AAM Level : 80FEh [OFF]

– S.M.A.R.T. --------------------------------------------------------------
ID Cur Wor Thr RawValues(6) Attribute Name
01 __1 __1 _51 00000000A7EA Read Error Rate
03 253 206 _21 000000000731 Spin-Up Time
04 100 100 __0 0000000001E8 Start/Stop Count
05 200 200 140 000000000000 Reallocated Sectors Count
07 200 200 __0 000000000000 Seek Error Rate
09 100 100 __0 0000000001B9 Power-On Hours
0A 100 100 __0 000000000000 Spin Retry Count
0B 100 100 __0 000000000000 Recalibration Retries
0C 100 100 __0 0000000001A4 Power Cycle Count
C0 200 200 __0 000000000031 Power-off Retract Count
C1 198 198 __0 000000001A6A Load/Unload Cycle Count
C2 111 _97 __0 000000000027 Temperature
C4 200 200 __0 000000000000 Reallocation Event Count
C5 197 197 __0 000000000401 Current Pending Sector Count
C6 200 200 __0 000000000087 Uncorrectable Sector Count
C7 200 200 __0 000000000000 UltraDMA CRC Error Count
C8 200 200 __0 000000000099 Write Error Rate

When I start it up it asks me to format, and I do not want to lose the data on it, and managing disks have so shown: 

Healthy (Primary Partition)

I tried chkdsk but at some point standing and do not want to go on

Well for one thing the drive is corrupt. You might try some data recovery software first Recuva http://www.piriform.com/recuva is free. Something like Testdisk  http://www.cgsecurity.org/wiki/TestDisk might fix it.  As a last resort some times running the command prompt to convert a drive from FAT32 to NTFS works. This explains what to do  http://support.microsoft.com/kb/214579  

Joe

I do not want to lose my data, files. What I am doing?

If I use Testdisk or Convert.exe this will I lose my files?

I would like too see my files in disk :wink:

These are simply 2 solutions that have worked for other people with raw drives. The safest thing is to have professional data recovery but that is expensive. Recuva is a free data recovery software  http://www.piriform.com/recuva EaseUS also has free recovery software  http://www.easeus.com/datarecoverywizard/recover-raw-drive.htm . I have used Recuva with some sucess the others are just programs I have heard good things about.

Joe

How to use TestDisk? Which options I have click?

estimated time for completion : 22 days !!! in recuva