Mycloud EX2 With WD Velociraptor 1TB
First problem is i cant get over 5mb/s transer rate.
1)Yes im using cat5e.
2)Yes my computer is upto date(even using sandisk extreme ssd)
3)Yes im transfering over a “wired network”
Second Problem is the Myclouds CPU is stuck at 100%
So i decided to read through these forums to find a solution to these two problems and it seems to be a common thing around here with no solution. So i decided to call customer service to only have the CS agent insult my intelligence. He told me that my “mycloud” device isnt going to get any faster because of my router and switch limited to 10/100 and not 10/100/1000. Which we all know is a bunch of **bleep**. If i can transfer a file from my computer to my phone via wifi faster than that. then i know he’s full of **bleep**. Second if i can transfer a file from computer to computer at 60+mb/s then he’s full of **bleep**. Second he tried telling my surge protector is causing my CPU percentage to max out at 100%. ARE YOU FRIGGIN KIDDING ME WD? THESE ARE THE PEOPLE YOU HIRE? PEOPLE WHO HAVE NO PROBLEM INSULTING YOUR INTELLIGENCE. HOW BOUT THIS. IF I DONT GET THIS PROBLEM SOLVED WITHIN 24HOURS OR GET AN APOLOGY I WILL RETURN $4000 IN WD MY CLOUD EQUIPMENT I JUST PURCHASED FOR OUR CHAIN OF STORES.