Multiple Back up Versions using new and old software


#1

PROBLEM WD 750GB Eleite

Upon windows 7 Boot Up -WD Smartware bombed out.

Went to WD Web Site… updaterd Firmware and software to latest verions

WD back up now starts, but has made a second set of back up files of the sames device…

Two Questions

How do I access the old WD back up files?

How to I merge them together as they are mostly duplicates of each other?


#2

Did you resolved this issue with Smartware?


#3

No I was hoping it would be a common problem with a simple solution from users?


#4

I don’t know if this will helpor not. http://community.wdc.com/t5/Other-Software-Accessories/Backup-Mismatch-Another-thread-about-backup-mismatch-in-WD/m-p/82675#M474 I don’t know if the 2 programs are similar or not.

Joe


#5

Thansk but this did not work, why did it not see the old back-ups before creating a duplicate set with the new softrware relaese