I am able to remotely open virtually all files stored on My Book Live except Microsof t Office programs. PDF, JPG, TXT and others all open fine on the PC, but trying to open any MS Office file (Word, Excel, PowerPoint etc) requests a username and password. How do I either find the correct username/ password to open these files or how do I disable this feature. Interestingly, the files opens up perfectly using the Android app on my mobile.
I’m desperate to sort this out and appreciate all assistance.