MS Office access

WD Legacy Products My Book Live
1

Hi,

I am able to remotely open virtually all files stored on My Book Live except Microsof t Office programs.  PDF, JPG, TXT and others all open fine on the PC, but trying to open any MS Office file (Word, Excel, PowerPoint etc) requests a username and password.  How do I either find the correct username/ password to open these files or how do I disable this feature.  Interestingly, the files opens up perfectly using the Android app on my mobile.

I’m desperate to sort this out and appreciate all assistance.

Thanks,

HOTRIC

2

If you’re talking about accessing them via WD 2Go on your PC,  you have to COPY the file to the local disk, and make your edits there.

3

Is this really the only way? It seems to only be a problem with Microsoft Office documents, as I can happily open, edit and save text files for example. Someone must know how to get this to work properly!