mp4 files

Hi,

I just bought a wd tv live,

I put a mp4 3gb size file on a wd external HDD,

I put it to play and it worked fine, then it stoped playing the file, i went back (control button), and try to play the file again and it says that this file is not supported, i tried another mp4 file, and it says the same.

Any thoughts?

Thanks Pikey

Power cycle (Dsiconnect the power adapter) the medai player, what you post happens a lot when you play a file that has something odd, it breaks playback for all other files until you disconnect the power adapter.

Post the media info so we can see the internal codec informaction of that files since there’s likely something wrong with it.