MP4 files with 5.1 - not playing on xbox 360


Hoping someone can help here.

I’m trying to play files from my MBWE via Twonky on my Xbox 360. I can see the files, and play a number of the older ones. 

However, I keep on getting a status code c00d - error. on most of my mp4s. I’ve narrowed this down to the audio. If I remux from 5.1ch to 2ch then they play. Unfortunately, we’re talking c. 200 files, and it takes about 30omins each!

I thought Twonky should be transcoding my audio so the xbox can cope. It certainly recognises that it’s an xbox connecting to the server. I can get the files to play via my pc if I use the windows media centre extender… I’ve read around bit, and I’ve heard of an  “Enable Audio Transcoding” option, but I can’t see it anywhere…

Thanks for reading,


Maybe you should try contacting WD’s Technical Support about this. You can do so either by phone or email.

To Contact WD for Technical Support