Moved offices (and therefore subnets) and now DX4000 won't work at all

WD Legacy Products Sentinel Products
1

One of our IT guys set up the server to work on our subnet at the old office. The subnet that the DX4000 found there worked fine. Since then, I have moved into a home office (and no longer have the IT guy), and when I connect the DX4000 to my DHCP-enabled wireless router, the DX4000 still boots up showing the OLD IP subnet address. I can see the device through Windows’ “Network Map” and it also shows the old IP subnet address. I cannot connect at all to the device using the “http:// IP address here /connect” method. Nor is there any way to remote desktop into the actual device to look under the hood. The reset button doesn’t do anything at all. So am I stuck with a totally useless device? Is the DX4000 really only able to set up once on a single subnet forever and that’s it?

Please help? Many critical files ended up on the device that are now inaccessible.

Thank you,

mobius100

2

You just need tos set a pc on your home network to match the network for the WD box.  Then you can get to the WD box, change it to whatever (use DHCP might be a good choice) you want and restart the box.  Then change you home pc back to what it was

3

Yeah, as gramps said.

Ex. WD IP 192.168.1.200

Change your IP to 192.168.1.201 or any numbers from 1-254

Then do RDP on the WD and change the network settings to put it on DHCP, maybe your IT guy put a static IP on it.

Then should be ok by now.

4

I forgot, after you put it on DHCP you connect the WD to your Network and put your PC back to DHCP mode and connect it also to your home network.