Hi, I’ve tried getting support from Western Digital or G Drive or whatever they are is but their support is utterly hopeless.
I purchased a G Drive 4Tb in the USA barely a year ago.
It’s my backup.
I come to Australia due to coronavirus, and made absolutely sure that I got the same power cable with the same voltage.
But it won’t turn on, at all, no matter what I try.
I’ve tried getting support from G Drive or WD or whatever company they are.
They keep telling m I have an RMA.
I have no record of an RMA.
I don’t even know what an RMA is.
Can SOMEONE help me please???