After implementing the suggestion here from Ralphael to stop the two indexing/serving processes, my MyCloud has been stable and available all the time. I’ve loaded 2.4TB or files so far and it’s still quick and responsive. Before this, after a few hours of loading it would bog down and stop responding to requests.
Thanks Ralphael!
WD - When can you address this issue for all users? It’s not reasonable to expect modification of the unit through unix commands!