Missing My Cloud under other user's network

#1

Hi,
I have My Cloud working fine under my account on my Win 10 PC. All backups using file history are performing fine.

I now want to set up file history for my partner’s account.
However, in Network places, the device is not visible like it is under my account.
How do I make the device visible so I can start backing up her data also?

Many thanks
Chris

#2

Hi Chris

have you activated the network environment on her PC to see other devices in the network?

#3

No, I have not done this.
I assumed that as both user accounts are on the same PC, that my admin settings would be mirrored to her user account.

#4

No, each account is individual and need to be setup individually. So you need to activate the file history within her account too.

#5

See the tacked first link at the top of the current subforum for a variety of methods that pertain specificly to Windows 10. You need to ensure the network services and network sharing are enabled.

https://community.wd.com/t/compilation-of-windows-10-methods-steps-and-solutions/142576

1 Like
#6

Many thanks, I shall try these methods first