Mirror drive access

I am using the My Cloud Home Duo configured as Raid 1.

In the event of a drive failure, I have a few questions that were not addressed in the User Guide:

  1. How is the user notified of drive failure
  2. What is the procedure to retrieve data from the remaining drive?
  3. Are replacement drives available for field replacement, or does the entire unit have to be returned to WD?

I recall somewhere during initial setup that I had the option to select the RAID level I wanted, but I can’t recall how that happened. Is there a way to access this option after initial installation?

Thanx.

You would be notified of a RAID issue by the LED behavior

Put a new drive in the My Cloud home Duo and the RAID will rebuild automatically
https://support.wdc.com/knowledgebase/answer.aspx?ID=18606

You can manage the RAID config using the web and mobile apps
https://support.wdc.com/knowledgebase/answer.aspx?ID=19069

If a drive fails contact WD support and they would replace the failed drive only.

How can you make a further back-up from the Duo to a separate HD?

the managing storage support subject does not cover this.

I would like to do this and retain the additional back up in a secure place.

this is so that if my Home duo is stolen or damaged, I will still have most of the data on a separate hard drive.

please advise

thanks

So there is no way to get an email notification about disk failure or something else that doesnt involve me physically checking device on daily basis?