Mionet not starting (out of the box)


#1

Hi all,

Long time WD customer (various drives, + passport, elements and wdtv live)

My new My Book World Edition is working great, with one exception, mionet has never started and refuses to start, its status is only ever reported as  "Status: Stopped | Unregistered"

I’ve tried firmware upgrades (at 01.02.06 with MioNet 2.3.9.13), reboots, mionet resets, restarts, turning on start at system startup etc etc, never a change. For example, clicking on start under remote services just results in the page reloading.

Has anyone encountered anything like this?

Thanks

J


#2

no idea. never used it.

But you try to start it manually executing mionet startup script from /etc/init.d/ with root access from shell.


#3

I assume that requires ssh access to the box, can I do that without a hack?


#4

ssh access is needed. you can enable ssh in webinterface.

Following picture shows how - http://s3.imgimg.de/uploads/ssh84366a14jpg.jpg


#5

Thanks for the reply.

mionet appears to start ok (according to std_out from the init.d script - althought the gui still says its stopped and mionet web can see nothing), although since I have not seen it working (since I opened the box) I can not tell if there should be any other processes (othe than the crawler)

Following is the output of a few commands that I’d love someone with a working mionet config to compare. (especially jazzymood, as you obviously know the inti.d script btw thanks for the pointer to SSH, dunno how I missed that)

The following is in order of command issued, my start point is booted and the web gui telling me monet is not started.

/etc/init.d # ./S9M_mionet status
0
/etc/init.d # ps -def | grep -i mio
29682 root       1104 S < /usr/mionet/changeNotifySocket
29683 root       1104 S < /usr/mionet/changeNotifySocket
29686 root       1104 S < /usr/mionet/changeNotifySocket
29688 root       1104 S < /usr/mionet/changeNotifySocket
29690 root       1104 S < /usr/mionet/changeNotifySocket
29697 root      11576 S   ./miocrawler
29702 root      11576 S   ./miocrawler
29704 root      11576 S   ./miocrawler
29705 root      11576 R   ./miocrawler
29706 root      11576 S   ./miocrawler
29707 root      11576 S   ./miocrawler
30013 root       1104 S < /usr/mionet/changeNotifySocket
30014 root       1104 S < /usr/mionet/changeNotifySocket
30015 root       1104 S < /usr/mionet/changeNotifySocket
30016 root       1104 S < /usr/mionet/changeNotifySocket
30017 root       1104 S < /usr/mionet/changeNotifySocket
/etc/init.d # ./S9M_mionet start
Current time is Tue Mar  8 23:05:12 NZDT 2011
Starting MioNet
/usr/mionet:/usr/mionet/lib
 No new ImageMagick for auto-update
 /usr/mionet/plugin_*.tar.gz NOT exist

 mionetd: start plugin
 plugin_command = start
PLUGIN_HOME = /usr/mionet/plugin
plugin launcher = miocrawler/miocrawlerd
Last creator version is 01.09.00.96
Miocrawler is running. Stop it first.
/etc/init.d # ./S9M_mionet stop
Shutting down changeNotifySocket:
Shutting down MioNet:
  MioNet is not running…
Verify: Now changeNotify is Not running
Verify: Now Mionet is Not running

 mionetd: stop plugin
 plugin_command = stop
PLUGIN_HOME = /usr/mionet/plugin
plugin launcher = miocrawler/miocrawlerd
Kill Miocrawler Process…
/etc/init.d # ps -def | grep -i mio
/etc/init.d # ./S9M_mionet status
0
/etc/init.d # ./S9M_mionet start
Current time is Tue Mar  8 23:05:36 NZDT 2011
Starting MioNet
/usr/mionet:/usr/mionet/lib
 No new ImageMagick for auto-update
 /usr/mionet/plugin_*.tar.gz NOT exist

 mionetd: start plugin
 plugin_command = start
PLUGIN_HOME = /usr/mionet/plugin
plugin launcher = miocrawler/miocrawlerd
Last creator version is 01.09.00.96
Miocrawler started.
/etc/init.d #

NOTE: at this point the gui still reports the service as not started.


#6

When you first plugin your WD Network Drive to the Internet it will automatically update MioNet. There were some issues when updating from version 2.3.9.13 to the latest (4.3.1.12). The issue was resolved in MioNet version 4.2.27, however there are still drives being sold that were manufactured before the update.

If MioNet is not starting, it’s an indication of a bad MioNet auto-update. We have images available for the My Book World (White Light) so you can reinstall MioNet manually:

http://wdc.custhelp.com/app/answers/detail/a_id/3324

If your version of MioNet is listed as a higher version than the one available there (you’ll see an error that the firmware is the wrong version), please send me a PM with your contact information. We’ll need to open up a ticket and setup a troubleshooting session so I can manually install MioNet through SSH.


#7

Thankyou, this was the perfect solution.

Thanks again

J