Migrate HDDs from old My Book Duo to new model

Hi. I have a old version of My Book Duo. After buy a new model , I try to move my HDDs (2X WD Red EFRX model ) to new case…but nothing…new model show me empty slot :frowning:


Please refer to the following KB article: My Book Duo Hardware Encryption Questions and Answers

Hi. About this

make sure that the My Book Duo firmware is the most recent, the move the HDDs in the replacement enclosure of the My Book Duo

Where I can download firmware of My Book Duo ? Thanks