Media player does not recognise my Seagate Backup Plus Slim 2TB USB3 Portable External Hard Drive

WD Legacy Products WD TV Live Streaming
21

Thanks Davidlake. Your solution worked perfectly for my Seagate 5T external hd.

It was being recognized until today when I unplugged it from the WD media player and added content via the computer.

Your solution to delete the wd folder solved the problem.

How in the world did you figure this solution?

Thanks again
Lucio

22

This is an “old” solution figured out by someone long ago with previous models . Both David and I, and countless others (including you now,) know about this fix.

The file you deleted is a WDTV file found on every drive you have ever streamed media from. It keeps track of what’s on the disk, where you left off in a video, etc. Sometimes it can get corrupt. The solution is to delete it, because when you use that source drive again, if the file is not there it will be rebuilt and all will work again.

23

For me, what worked was to show hidden files in the drive on the PC.
Appeared a Seagate folder, a autorun.ini and a .ico file.
Deleted all of them.
Removed the drive safely from the PC.
Connected to the wdtv and worked.

24

thanks heaps amazing though the wd software is now different and needs different process…thanks again