I have seen a bug crop up twice. I wonder if anyone else has seen it, and if so what you did to correct it.
I have two folders with movies, located at root of the shared WDTVLiveHub
Movies AVI (with 85 .avi files)
Movies DVD (with 59 .iso files)
For some unknown reason the hub suddenly quit showing ANY media in the two folders. The count was zero. Looking in the Files menu it also showed zero files. No movies could be found to be played.
Four movies that were in the queue were still listed in the Queue and could be played from there (proving that the actual files still existed).
All photos and music, located in other folders, were still counted properly.
I examined the two folders from a networked computer and see that all 144 files are still in those two folders. Powering the hub entirely off and on, and turning off the media library and back on in setup (forcing a update) didn’t fix the problem.
I renamed the folders (via the networked pc) to:
When the hub recompiled the media library it then recognized all 144 movies. But all media info metadata previously retrieved for several movies is lost.
A few days later the same exact scenario happened, for no apparent reason. I renamed the folders back to the original (without the underscore) and all is working again. Again all media info metadata for movies is lost.
The only clue I have is that both times it seemed to happen shortly after I copied rather large amounts of other media files (music, photos) into other folders…
I did not attempt to do the “Clear Media Library” option from the setup menus which is supposed to clear and rebuild the media library. I expect, but don’t know for sure, that this would have fixed it. Should it happen again I’ll try that option.