Media files were erase


#1

Here a big issue my media files seem to be corrup or erase i have a portable wd 500 gb and now i cant access with my login  its said that the media files could not be found… any way to solve this? :frowning:


#2

We would be glad to help you here but first can you state your Operating system and model number of your product?

Thanks!.


#3

Im on a dell platform using windows 7 pro and its a 500 gb portable passport wd p/n wdbacy5000abk-00