Media File Process Failed

I attached a new seagate 500 gig FreeAgent, and for some reason the Media File Process fails when I select the unit. I have read the manual, and understand the three potential causes. What I don’t know is how to remedy them. Help is appreciated.


Have you search the rest of the forum about this issue? I’d give it a try. You can also contact WD’s Technical Support by phone or email.

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