MD drive is not recognized

hi, can anyone help? My pc doesn’t recognize My Passport. I can find it under Device Manager/disk drives but not when i try to go to Computer and manually open it. what should I do?

Hi,

Please check under disk management to see if the drive is showing there?

How to access Disk Management in Windows XP, Vista, 7 or 8 to manage hard drives

Thanks. It still didn’t show up