MBWE 1TB - firmware update issue


I’m looking to update the firmware on my MBWE so I can use it with Time Machine but the automatic update won’t work in the admin interface, I get the error “connection refused”. There is an option in the admin interface to manually update the firmware but I can’t find this file on the website. I have also contacted WD support but they have ignored my emails. Does anyone know where I can find the firmware for a manual update?


I have been reading some of the other posts in this forum about this. I don’t see why WD are refusing to allow people to update their firmware. Does this mean it doesn’t support Time Machine?

Does this thread help you?  http://community.wdc.com/t5/My-Book-World-Edition/Firmware-Upgrade-Connection-Refused/td-p/2019

I’ve tried that and it doesn’t work. I’d rather not try to mess around with network settings for hours to get the automatic update to work. I would rather just download the manual update and use that.

I heard from WD support and they pointed me to http://wdc.custhelp.com/cgi-bin/wdc.cfg/php/enduser/std_adp.php?p_faqid=5334. I found out that my problem was that I have the disk connected directly to the computer and not through a router. They also said that they don’t supply a manual firmware update, I asked why but they just ignored my question in the response, just sent a stock answer. Don’t unserstand what the big secret is with the manual updates