WD Community

MBL photos in WD Photo (iOS) out of order

I used to upload my iphone photos to MBL and then read it from the WD Photo app fine. I will see the photos sorted the same way it was uploaded (from iPhone photo library).

However, since a couple of months ago, I have had problem reading it in the correct order. To be precise:

  • upload continues to work fine.

  • if I use PC to access the MBL and sort them using “data modified”. They came out in the correct order.

  • I didn’t modify the photo at all so I believe the “date modified” is the date I uploaded them to MBL. That doesn’t bother me either (unlike some other posters wanted to use “data taken”).

  • however, when I view the photos from the iOS App… it is out of order… I found it to be sorted using the file name (which isn’t the original iPhone photo serial number, but some random file names MBL created automatically).

  • That means a photo taken (and uploaded) last year would appear at the end of the list whereas a photo taken yesterday would be middle way through the list.

  • With thousands of photos in the folder, it became a daunting task trying to find the correct photo.

Is there a way to resolve this problem? I don’t believe there is any setting in the App to change the sorting option?

Do we re-scan the media using MBL web UI?

Thanks

Hello,

Try to do a rescan rebuild on the dashboard to see if this helps with this issue, if the issue persists i would recommend contacting support for further assistance:

http://support.wdc.com/country/index.asp?lang=en%22

Support for Western Digital Hard Drives | Western Digital

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