MBL Not recognized in Smartware

I have a MyPassport which is detected fine.  All other WD applications can access the drive with no issue.  Odd that only that application cannot detect the drive.

Firmware was updated on set up to MyBookLive 02.42.03-027

Finally discovered the answer here…

uPnP  and a few services were disabled.


Its an XP virtual box issue, but the network services were related to my issue.  Now Win7 can ‘see’ the drive in Smartware.