MBL crashes when make a copy of files in it

Good morning, I have a problem with MBL 1TB since about a month ago. When I copy a few files, everything works fine, but when I make copies with a large number of files after a few minutes of copying it is blocked, the green light remains flashing, and you can not access it, the only way to go back to have access is by disconnecting and reconnecting.
Thanks

Hi Gronix,

Try to perform 4 second on the drive and check if the issue still persist. Please refer to the link given below for more information.

Thank you. I have already done it, the problem remains the same.
I do not know what to do…

Hi Gronxi,

Maybe you should try contacting WD’s Technical Support about this.

To Contact WD for Technical Support

The link below will allow you to call support.

thanks, I will try to communicate with them