Please help me re- install my Western Digital My Book Essential 1110 in new PC. I see the WD in “My Computer” but when I click on it I get “Drive is not accessible. The request could not be performed because of an I/O device error.” When I changed my USB2 cable, I get a dialog box that I need to format the disc. I got into the page with three files (Extras, User Manuals, and WD SmartWare) and two applications ( Unlock and WD Smartware) a “What is This” . I tried to install clicing on the WD SmartWare and it treis to install and then a dialog box that says “No writable WD SmartWare partition found.”
What do I need to do to access my WD external drive files? ….and to Xfer more files? Thank you.