Major question

for someone who intended for the software to actually backup an operating system, who was let down when they installed the software to find out that it doesnt, even an email to customer support says that very same thing, it doesnt backup an operating system OR programs.

my question is why not? you cant add in a 5’th tab to the main window “backup OS”? what actual barriers exist that prevents this from happening? i dont see any.

and not to be “that guy” but i saw the seagate my passport (the little external drive that uses a laptop HDD) do OS backups, why cant WD do this?

Just about everybody who uses it thinks it’s junk. Try this it should do what you want