When I turn the WD TV Live on it does not go to the Main Menu. Instead it goes to some kind of other menu with AOL, Netflix, etc.
I plug the Elements external drive into the USB port on the front of the WD TV Live after the Main Menu come up. Then I wait for it to “compile media library” then I move to “Files” and “Elements” comes up and I click on that and I can see all the videos in my library.
BUT I CAN’T GET TO THE MAIN MENU to do any of that anymore.
I did I reset on the back of the box as well as in the setup.
This never happened before.
After I goof around with the remote like forever I finally can get to the video files (which is what I want access to) but it takes about 15 minutes of trying.
I called tech support and didn’t get much help. My warranty expired Jan. 15, 2015 and they aren’t sure it they will replace it if in fact it is defective.
Has Anyone had this problem with the WD TV Live? I would love to have there not be anything wrong with it and I could fix it.
Thank you anyone!