Macbook Pro Unable to Find My Book Live

I have plugged WD in and the light is green. Under shared on the Macbook I can see the Wd but the software says that it cannot see it. Having read the various posts I realise that I could probably continue to use the WD without the software but that is not really the point as I am not remotely technical and want to do this the easiest way.

Please advise if anyone has any ideas.



I may have finally managed to persuade the server to log on and be able to continue set up this way. The instal software however is still not working…