We purchased a WD TV Live box today with the intention of watching our recently purchased X-Files season 1 from iTunes.
The WD TV unit states that it is unable to open the m4v file format. Interestingly when I copied the m4v file into a seperate folder in windows 7 the file appeared to have switched to mpeg4…
Following a brief google search some people suggest a program called Handbrake to ‘re-code’ file type. However, handbrake will not allow me to open the files because they are apparently ‘copy protected, damaged or corrupted’.
note - we paid alot of money for this product (and our iTunes TV-Show) and would really like to be able to actually watch it on the TV…we are not computer experts and really just expected the product to work as advertised from the supplier…
Any help or advice would be great (I have a VERY unhappy and frustrated partner)