Low tech solution for high tech problem

The WD My Passport Essential SE 1TB drive comes with a notoriously bad USB port/ cable combination. Breathe on the dcable and it will fall out.

So, here is a workable solution. Get a roll of 3/4" wide electrical tape and tape that ■■■■■■ in place.

RSM

It’s possible there could be something wrong with the cable.  I’d call our Customer Support and see if you can get another cable.

To Contact WD for Technical Support
http://support.wdc.com/contact/index.asp?lang=en

I have to say that I have the same problem with the 1Tb drive, but not with any of the others…  Why did WD elect to change it…?  I just have to breathe on mine and the drive resets itself and we start all over again - not what you need on a drive for portable off site backups of a server…  Cable also seems to be stiffer than the previous ones, so more likely to cause a problem at the connection.

I love the Passport Drives - brilliant, but in this instance I feel more than a little let down!

Come on WD - fix it please. 

CALL UP WD FOR LOOSE CONNECTIVITY ISSUE WDC.COM