I recently bought a WD MyBook Live 3TB (latest firmware) as a solution to backup and remotely access my files and documents. The NAS is connected to a gigabit router TP-Link WDR4300 and the internet connection (PPPoE) supports 120 Mbps download and 80 Mbps upload (fiber line).
When trying to access files from work (20 Mbps down/20 Mbps up line), using FTP or WD2go, download speed is very low - about 150 KB / s (single file transfer). Surprisingly, if I want to upload files, the speed is around 2MB / s.
In the WD Mybook Live dashboard all seems right. In remote acces menu I have “direct connection”, all ports are forwarded, NAS uses static IP and IP reservation in the router settings. At home, i have 75MB/s-80MB/s file transfer in local network (as it should be).
I cannot understand why there are such big differences between download speed and upload speed when using FTP or WD2go from my office. I only want to use the NAS device in normal conditions. There must be something thats slowing down the file transfer.
Please help. I am almost desperate.