Lost "Share" after firmware upgrade

Updated the firmware on my NetCenter. After the update I can no longer access the main volumn or the Share folder (access the config only). The drive has been running for 13500 hours without issue. Contacted WD and they say the drive is defective and there is nothing they can do. Find that very hard to believe. How do either roll back the firmware upgrade or revive the share…

What’s a NetCenter?

NetCenter is an older (several years) drive.  See legacy drives…