I have been using a MyCloud device since February 2014 mainly to allow secure access to files on a project we work on with ~ 15 people globally.
I gave all others access using the activation code, since this links each individual computer to the MyCloud on a one device per code basis. So far this still works fine for those connected (both for PC and MAC).
Recently one project member’s HD crashed and he replaced his PC by a Mac. I issued a new 12 digit code and installed the desktop software to access the shared files, bit upon entering the 12 digit code the message appeared: “The SSL certificate is invalid”.
I spoke to WD support who to told me that the access via access code was no longer supported (no software updates we made for the last four months) and that I would need to use web-access (through email address and password). Apparently on computers with access via the 12 digit code set-up in the past, there is no problem. Is there a way to get around this problem?
Thanks for your help?