I use my MyCloud mIainly for storing all my photo’s, video’s and some documents. I recently downloaded WD Sync on to my desktop and laptop to make uloading files simpler but did not realise that the default settings would auto sync between the ‘document’ & ‘pictures’ folders on the three devices.
Having uploaded some files of photo’s from my laptop I then deleted the files from the laptop, which had the effect of removing these files from the MyCloud giving the impression they are lost.
Accessing the devce with the MyCloud UI, I saw that photo’s occupy 6.8Gb, Videos 43Gb but there is also 550Gb listed as ‘other’ and shown as a grey band on the pie chart.
If I use the MyCloud app from a browser, on inspection it appears that there are many files and or individual photo’s that are no longer there, but if I use the smart TV to access the device across my home network I am able to see all of my ‘lost’ photo’s.
It is therefore apparent to me that the file system seems to have been corrupted and the ‘lost’ files/photo’s are in the 550Gb ‘other’ data on the Mycloud.
Is there a utility that is available to rebuild the file index system? If not, how can I access the ‘lost’ files? I managed to find most if not all of the lost files in the recycle bin of the desktop PC and have transferred these to the desktop of the PC, but am reluctant to now copy these to MyCloud in case they cause further data loss and also because this will probably increase the amount of ‘other’ data, unnecessarily wasting storage space.