I have a WD Book Essentials that I purchased last year. My computer recently crashed and they were not able to recover the main hard drive. I had a backup copy of all my information on the WD Book, which is great. I have recently purchased a new PC now, but I cannot find the disk that came with my external drive to install the software on the new computer. So, my backups are not working now. Is there any way that I can get a copy of the software?
Can you specified the exact model number of your drive in order to guide you to the correct site.
Where is the model number located? it is a My Book Essentials WD
We need the model number there was no disk. Go to WD home and look in support legacy products. The number should be on the back.