Lost data WD My Book Live 2 TB

I have been working in the IT industry for many years,
I could not access my WD My Book Live 2 TB network drive that I have been using for a long time, due to a password error. The password I was using as standard did not accept it.
Since there were many documents in it, I had to access the data in it somehow.
I searched a little on the internet and couldn’t find a result, I tried to remove the disk and reach the data
inside. As a result, I reached the disk, it was empty and the disk became unusable at the end of this scan process. Later, in my research about the password problem, I found out that this problem has been happening since last year. I’m so sorry now that my dats and disk are corrupted.
I want to insert a new disk and run it again, can you help me?
Best Regards
Yalcin emik
IT Departmans

Hi @yemik,

Have you opened a Support Case? If not opened, for more information, please contact the WD Technical Support team for the best assistance and troubleshooting: