Lost data after restore

hi. o restore my ex410 cloud to factory and found that my data is gone how can i retrieve it?

Hi badrma3ak,

Have you performed a Quick Restore or Full Restore on the WD My Cloud EX4100 ?

For more information, you can refer the link mentioned below:

https://support.wdc.com/knowledgebase/answer.aspx?ID=14183&s=14183&lang=en