I’ve just registered to let WD know that they’ve lost another customer due to the SmartWare SNAFU, poor manufacturing quality, and poor customer support.
The USB port in my drive snapped off after I bumped the cable. Rather than send my data off to who-knows-where for a repair, I figured I’d just put the drive into a new enclosure.
Can’t access my data, can’t easily claim all of the hard drive space after I’ve decided to give up on my data.
Last WD product I’ll ever buy.