Hi - after installing a new desk, when I restarted my drive I could no longer access it. I’m running the My Book Live tool to find the drive. It finds it but the name that I had before is changed and shows <?XML When I click next it says that the firmware needs updating. I proceed to launch the dashboard which comes up with the password request. I tried “admin” and “123456” and always keeps coming up with invalid password.
Please help - this is my entire photo, music and media library…
Thanks in advance.
Welcome to the Community.
Have you tried manually mapping your NAS for direct access?
When I navigate to it normally to manually map the drive, I see the drive - but the name of it is “<?XML VERSION=”. Then when I click on it, it says “not accessible”. Something is messed up.
Same thing here. Anyobe have a solution. I get the popup to enter user and password but access is denied all the time.
I’m also having similar issues - when I try to map the drive, it doesn’t show up as an option, even when I try via IP address. I can access the data on my MybookLive via MyBookLive-Twonky. I had a similar issue earlier this year: https://community.wd.com/t5/My-Book-Live/HELP-PLEASE-can-t-access-my-files/m-p/743706#M29416 Really frustrated now! And no backups have been done for a while When prompted for username/password, it just won’t accept them
Funny thing is that I can still access the NAS using my Android phone using the WD app.
Did you install a password for the dashboard? Can you post /var/log/apache2/error.log ?
post /var/log/kern.log and verify samba is actually running. /var/log/log.smbd and log.nmbd may reveal clues.
Could you explain what post /var/log/kern.log and samba is/are?