My WDMC has worked perfectly until recently. I had an issue with Safepoints which is now resolved, but now I’m tearing my hair out again.
It is set to be always on, with no drive sleep activating. At 1am each day a Safepoint is written to an external USB drive. It has a static IP address on my network
The last four mornings I have tried to access my MC dashboard only to find that it’s inaccessible.
A port scan shows that only ports 22 and 2049 are there, whereas in the normal course of things it’s 21,22,80,111,139,143,445,548 and 2049. Therefore I’ve lost port 80 and that’s why I can’t access the dashboard.
The only way to get going again is to reboot via PuTTY, after which all is well. Prior to the reboot I’ve also rebooted my router, but that’s made no difference.
WD support’s only answer, after perusing my system logs is to do a full factory restore, which I am very reluctant to do - it could take 3 or 4 days before I have it fully operational again, if not even longer. Added to that I’m off on my hols next week and was hoping to be able to access my media on the MC whilst away, that ain’t going to happen now
Wd also asked what I was using port 111 for, I don’t actually know!
To aid further diagnosis, I’ve disabled the Safepoint schedule, so I’ll see what awaits me tomorrow morning. My next step after that will be to do a Systenm Only restore, unless anyone comes up with any other ideas?
I could of course schedule a reboot for crack of dawn each day, but it’s not ideal.
Is anyone able to be of more use to me than WD Support?