Losing connection from computer to WD Media Live Hub

I have no problems playing movies located two of my network computers from my WD Media Live Hub, but I am having problems transferring my movies from my comuters to my Live Hub. I have successfully transfereed 139 movies over time, but more recently I keep losing my connection and the file transfer fails. whats interesting is that I can still play movies off of that computer from the WD Media Live Hub. so why do I lose my conection tranfering to the media Hub while at the same time I can still read movies from my computer through the media hub.

Maybe you should try contacting WD’s Technical Support about this. You can do so either by phone or email.

To Contact WD for Technical Support