Long delay when working with the web menu


#1

Everything seems to work perfectly with My Book Live, with one exception for me: the long delays when working with the web interface. Every action I make, starting with the initial access, requires about 45-60 seconds.

Let’s say that I click on the item “Shares” on the menu, it will take that time before the target page is displayed. It’s the same for all requests.

Is it normal ? How long does it take for you ?

Thanks,

Gast


#2

The FIRST action I take often takes about 15-20 seconds before the WebUI will come up.

From there, it’s maybe 5 to 10 seconds depending on the action I’m taking…  Certainly not a full minute…


#3

After entering the password for accessing the web interface, it takes ~50 seconds. After that, between 40 and 50 sec. (using a watch). 

It is more than annoying. Anybody else can reports timing ? anything to check ? 

By the way, I also have 2 My Book World devices and the response is almost instant,

Gast


#4

10 seconds to UI launch for me… 

4 seconds to enter password.

2 to 4 seconds for each function

All measured with stopwatch.

Are you running the latest firmware?  1.02.03?


#5

Thanks for answering

MyBookLive 01.02.03 : MioNet 4.3.1.7

Any log to report what is going on ?

Gast


#6

Hi,

I have the same problem also, in fact the whole thing seems slow (copying files to the drive etc) I am however connected straight to the router and so is my PC and printer. I am going to try and change the config to a better topology and stick a switch in there which will then take the strain off the BT business hub.

Will let you know if this improves things.


#7

Ya’ll might just try RESETTING the box.    Mine’s been up about two months without a reboot.


#8

Tony

  • I will try the reboot, but there should be a log somewhere ?
  • In my case the speed seems ok when transfering files.
  • Should I call WD services ?:cry:

Daem0n

  • Why beeing connected directly  to the router would be a problem ?

Gast


#9

Yeah, there’s TONS of logs.   Log into the UI and go to SUPPORT, and then click the CREATE & SAVE button.   It’ll download a ZIP file FULL of logfiles and other diagnostics.


#10

…and what would be the log that would “talk” ? (I did it)