I’ve had a My Book Live connected to my my Windows 7 system for about 18 months now and it has worked fine. Yesterday, it appears to have lost connectivity - my files can no longer be accessed either through the Windows Shares or through Western Digital’s various tools. The drive does show up, but is now requiring login data. I do not know the username or password, and other forum posts talk about hitting the rest button with a paperclip in the back. This hasn’t worked. Additionally, the My Book Live’s LED upon being unplugged and plugged back in goes from blue to yellow and then apparently never reaches green.
My main question: how can I reset the username and password? I don’t recall ever setting one up and so I’m wondering if this is some kind of error. It seems a function of Windows and not the My Book Live.
Any assistance would be invaluable!