Login Button Doesn't Respond

#1

First, I LOVE my WD NAS and it has been working flawlessly for me for a couple years. With that said, I can no longer log in.

I enter my username and password (works great)
I then click the Login button (nothing happens)

It’s driving me to drink.

#2

Hello TimmayLuvzHisWD,

You can refer the links provided below to troubleshoot the login issue with the My Cloud device.

https://support-en.wd.com/app/answers/detail/a_id/11563

https://support-en.wd.com/app/answers/detail/a_id/7587