I’m hoping someone can help me with a MyBook Essential problem I’m having.
I’ve had the drive for about a year and a half now and not had any problems. I run on a mac and so formatted it for Mac before it’s first use, I also recall removing the software that it had as per these instructions - http://www.marccizravi.com/2010/remove-wd-smartware/
That was all fine and it’s been working perfectly as a normal hard drive since, however today I’ve disconnected the hardrive from the USB briefly and plugged it back in… It no longer mounts and is not displayed in disk utility.
There is a solid padlock light on. I’m really worried about the possiblity of losing all my data and now understand I should have had multiple backups, shame on me for trusting a single brand.
Does anyone know how I can make this mount at least once so I can recover the data? I’ve tried plugging it into a windows machine too.
If I can’t do this myself do you think that it would be able to be recovered by the professional recover people? How much would that normally cost.
Thanking you in advance!