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Local Access Issues

Trying to clear up some space on my MyCloud Home 4TB. I was successful in setting it up for local access (at least it seemed so) and mapped it as a network drive (Windows 11). I can browse through the files, if slowly, but any attempts to copy one of the folders to my computer’s HD stay stuck on 0% complete with no signs of moving at all. I’ve currently got one attempt that’s been that way for 12 hours or more. I assumed that if I could map and browse, the local access was working properly, but I guess not. Any suggestions? TIA

@erumali
Are you sure you own a My Cloud Home or is it a WDMYCLOUD 1st or 2nd generation?

user-manual-my-cloud-home.pdf (SECURED)

Definitely a MyCloud Home. And I was about to post that within an hour of posting my original question, the copy job finally started. Took a while to complete, but it was over 900 GB I was moving. I guess it just took all that time to scan the folder or something.

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