I bought one yesterday.
I’m impressed by various things - looks, price, build quality, quick set-up. And unimpressed by very slow and variable speeds.
On set-up, I read the ‘Mirroring the drives and it can take several hours. The RAID is operational.’ message and began transferring files.
Having loaded less than 200gb, transfer times slowed dramatically - and are highly variable.
I’m aware that speed can depends on the quantity of files and their sizes, but the difference seems crazy… if the transfer bars on my Mac are to be believed, then it’s 3gb per minute down to 3 minutes per 500meg - and often the ‘x seconds remaining’ is more like ‘x MINUTES’. It doesn’t seem to vary much whether using wireless or ethernet-connecting my Mac(s) and the LD.
I’ve aborted some transfers as it was wanting 5 hours for 23gb.
I spoke with support and was told ‘Slow… what did you expect?’
‘Not this. There’s nothing about it in the pre-sales docs and I haven’t seen it in the user guide either (but may have missed something).’
Having read this forum, I see others have similar issues.
‘Rebuilding’ is currently 35% - after 35 hours… it’s progressed from 34% in the past 5 hours.
Support suggest I do a reset - but of course I need to get some of my files off first - and transfer speeds are equally slow, and when selecting a bunch of files for transfer it takes a long time (many seconds) to highlight them and then many minutes of ‘preparing for transfer’ before anything moves.
Opening a directory to see the contents is also very slow and things are generally unresponsive. On switching back to work with my other WDC external drives, the difference is dramatically noticeable. On them I can grab a bunch of files and drag across, then repeat several times and the progress bars quickly catch-up and show reasonable times - unlike the LD where anything more than about three queued seems to hang the transfer.
I’ve used WDC external drives for years and I’ll still keep using them because they’re usually well made, easy to use, reliable and well-priced.
But this issue is troubling me.