I have just installed my EX2 , I (admin) and other users can access my cloud inside my network and from external devices (Tablet, Iphone) everything seemed to work fine. But when I tried to share a public file with someone outside my network sending an email with the link generated by MyCloud desktop app, the link doesn’t work and a “This file couldn’t be downloaded” message appears. I have tried with different browsers ( Internet Explorer, Safari, Google) but none of them could open or download the files.
I have reinstalled the WDEX2 and it worked with a small file, I suposse it should work with large files too.
I would be very pleased if someone can help me with this issue.