In the past few weeks , I had rec’d several suspicious-looking emails that issued by WD President but I feel that is an faked email …Can anyone help to identify it 's validity…??
From: Western Digital [[Deleted] ]
Sent: Sunday, April 06, 2014 4:45 AM
Subject: Letter From WD President Jim Murphy
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At WD, our commitment to you is reliable, secure and easily accessible storage for your most valuable content. This past week you may have experienced a service disruption for our personal cloud products. If you have been directly affected by this, I want to extend my personal, sincerest apology.
We understand how important your content is to you, your business and your family. Our customers are the reason we strive each day to make better products and services that enable you to enjoy this content. Your entire digital life must be safely stored and readily accessible, and is what makes the WD personal cloud, personal. While your data has remained safe and accessible in your home or office, the service disruption may have temporarily prevented some of you from remotely accessing that content. We’ve dedicated the past week to restoring your remote access as quickly as possible.
Your feedback to us has been invaluable. All of us at WD are committed to minimizing downtime and ensuring the service information we provide is valuable and frequent. We already have implemented important changes to our infrastructure and network capability. While we have validated the vast majority of your remote connections, we continue our focus on providing uninterrupted access from your phone, tablet or computer. Your content deserves nothing less.
We recognize the importance of our role in your digital life and we will continue working relentlessly to deliver the great products and services you have come to expect from WD. For more information about our personal cloud service restoration, I encourage you to visit wd.com.
President, WD Subsidiary